truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Ernie
Bad experience that was fixed

When they sent me back my watch that didn’t sell they only sent me the watch. They kept the winding key and the bag it was in. Edit: they contacted me after reading this review and said they threw away my items because they weren’t branded. I contacted them with pictures of the bag and winding key with logo right on it and they ended up finding my bag and winding key, the string of the bag was broken, but at least I got the winding key back. Decent follow up with customer service.

3
Date of experience: Jun 26, 2019

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