truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Shepherd Cooper
DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE. I placed an order March 2nd and needed it to arrive by March 14th. I called March 6th and 10th and got PHONE CALL CONFIRMATION the order would be delivered by the 14th. I called today, March 13th and they have told me they will not have the watch and that the seller never even had the watch in the first place. So they lied and lead me on this whole time and now I am left with no watch. The watch was a business gift for an extremely valuable partner hence the reason I ordered 2 weeks early and called multiple times to confirm I would receive the watch. I could have planned for this earlier and gotten a different watch but instead I am left with a business meeting tommorow with no watch and theres no way I can order one and get it here in time. They offered me no assistance and no recourse they just said "oops sorry heres a refund" and thats it. Horrible customer service and outright lieing about inventory and left me totally screwed! BUYER BEWARE!

1
Date of experience: Mar 13, 2019

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