If I could have chosen minus 100 stars I would have. Please DO NOT BUY, this is a scam. This person who has taken over Truefacet is scamming people out of thousands and thousands of dollars. I purchased a Rolex from these people, it took forever to ship and it probably only shipped because I was emailing incessantly. He sent me a random picture after 6 weeks of a watch that DID NOT MATCH THE LISTING. He copied a random serial number from the listing and pasted it on a random card. He is purchasing watches with the money the buyer pays, they are probably genuine because the watch was supposed to be sent out from a jeweler located in FL. He keeps the watch and pockets the money, he is sending a knock off or an empty box at this point. I am refusing the shipment and I am going to keep at this guy until he is jailed. I paid a fortune so save your money go to a respectable jeweler and purchase directly from them. I don’t know if he intends on selling and reselling these watches and sending fakes instead of the watches he is purchasing with your hard earned money. Please do not buy read all the other reviews and do not purchase. Truefacet went out of business during covid and this is a scam. This person must have taken over the website, I bought from them previously (before Covid) and this is not my experience with them. The real Truefacet was amazing, this is crap. The people who left reviews on trust pilot are telling the truth. The reviews on Truefacet are from the old Truefacet website, these reviews are not recent or real. I am willing to send all correspondence to back up what I am saying. We contacted the bank to attempt to reverse the wire, banks and attorneys are involved. I contacted the attorney general’s office and I waiting to see what can be done. I am in the middle of my worst nightmare…A year later still nothing but I am taking them to court. New York State might be willing to let scammers get away but I am going to sue you so if you know what’s good for you you will refund the 16k. This is ridiculous.
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