truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Mariah Morgan
Did Not Receive The Watch Pictured on the Website

I purchased a Cartier tank watch on Truefacet in March 2023. The watch I received was not the watch that was on the website. I returned the watch thinking this was an honest mistake and informed the company that I had received a watch different from the one that was on the site. I ordered another watch from the site in replacement of the watch I had ordered. Again, I received a watch that was not the watch on the website. I contacted the company and again returned the watch. The prices were good, so I thought I would give it one last attempt. I ordered another watch from the site. I waited over one month and received nothing. I contacted the company and was told that the watch would be shipped at the end of the week. Two weeks later when I contacted the company, I was told the watch would be shipped at the end of the week. Two weeks later, I asked for a refund.

1
Date of experience: Jan 19, 2023

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