I agree with some of the other reviews that it took a long time from the initial purchase online to finally receiving the final mouthguard.I also had a similar experience where the final guard did not fit properly causing sore teeth in the morning, resulting in having to go through the process all over again.I unfortunately was very disappointed with the quality of my night guard that was designed and marketed for grinding at night. After 4 1/2 months, the guard started to crack and eventually developed holes, despite rinsing every single morning and doing a deep clean with denture tablets every week.I reached out to customer service to confirm how long these night cards typically last and I was told that they should last about a year with proper care and maintenance.I told the customer service rep that I did maintain and care for the night guard and that it only lasted 4 1/2 months. She said that if I was a heavy grinder, it wouldn’t last as long. After that response, I checked the website and the product description that clearly says the night guard is made from high-quality grinding resistant BPA free material.I responded to the customer service rep by sending her a screenshot of the product description and didn’t hear from them for about a week and a half. I finally got a response after following up, but she didn’t address my response with the screenshot. If you’re not going to stand by your product based on the website product description, you should add a disclaimer, letting people know that those with excessive grinding would result in shorter lifespan of the night guard or just get out of the night guard, vertical altogether and stick with mouthpieces for sports.
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