Warning: Difficult Cancellation & Questionable Billing PracticesI had a very poor experience with this company and would not recommend purchasing from them especially for international orders.They make canceling a subscription extremely difficult. The unsubscribe links on both mobile and desktop repeatedly led to 404 error pages. Despite receiving emails claiming that my subscription would expire in three days unless I updated my credit card, this was misleading the subscription continued anyway.The company attempted to push charges through even after the card was expired. Products were automatically shipped around 3 a.m. without proper confirmation. When I contacted them immediately to report fraud and request cancellation, I was told it was “too late,” even though the shipping label had only been created Jan 2 and the package did not actually move for several days to be exact Jan 6 as I have the shipping companies tracking details.Based on the tracking information, the label was created on January 2, but the item wasn’t picked up by the shipping facility until around January 6 yet they still refused to cancel.This pattern appears intentional and seems designed to prevent customers from stopping shipments and charges.I strongly advise buying supplements from a reputable local vitamin store instead. Real health and growth come from simple ingredients, good sleep, and healthy eating not from companies that rely on deceptive subscription practices.
Claim your business profile now and gain access to all features and respond to customer reviews.
TruHeight is a health and wellness brand dedicated to supporting growth and development in children and teens. Our mission is to provide high-quality, science-backed supplements made from natural ingredients to help young individuals reach their full height potential and maintain overall bone health. We focus on safety, efficacy, and transparency, ensuring our products are both effective and trusted by families worldwide. At TruHeight, we are committed to empowering parents and kids with the best possible nutritional solutions for healthy growth.See more
