We’ve had ongoing issues both online and over the phone with this company. Never been able to make a payment online because the system is always down. When making large payments over the phone, they charge you AND make it a point to tell you they WILL NOT be sending you an updated billing statement because you paid ahead of time. Ridiculous. So instead have called 3 times and requested an updated letter with current balance due. Have yet to receive the letters. Trash system.
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