I had a reading today that I found to be quite poor and utterly inaccurate. I also had concerns about the reader’s profile picture, which led me to conduct a reverse image search. While I was later informed that it was a licensed stock photo, this was not made clear initially and raised doubts about authenticity at the time. I reached out to the company for a refund as I didn’t feel the service was genuine, but my request was denied. What troubled me more was the way my complaint was handled. The responses I received were unprofessional and aggressive, including threats about 'legal consequences.' I was also informed that parts of my private chat could be shared publicly because I had said 'thank you' during the reading, which I did simply out of politeness, not because the reading was accurate or helpful. I felt dismissed and condescended to rather than having my concerns addressed constructively. This raised serious worries for me about how customer complaints are managed and how confidential information may be treated, which I believe contradicts basic customer care principles. Based on my experience, I would advise others to be cautious about sharing personal information and to think carefully before spending money on this platform. I’ve used other services where readers are properly vetted, feedback is transparent, and complaints are handled professionally—this was not one of them.
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Trusted Psychics offer professional online psychic readings at only 45p per minute being the most affordable psychic phone line service within the UK. Our dedicated online team of psychics, mediums, clairvoyants, fortune tellers and tarot readers are available 24 hours a day to take your call giving an in-depth look into your past present and future providing detailed answers from the best psychics online.See more
