Given a time slot of between 11am and 3.00 pm for Engineer to attend and reinstate gas supply turned off over 24 hours ago. Engineer called at 2.30 pm to advise running late and would attend around 6.00 pm. At 5.30 pm rung and said could not attend but gave me option of cancelling or rescheduling 4 days later. Without hot water, central heating and gas cooking facilities. No attempt made to find alternatives but Engineer seemed to believe he was doing me a favour. Cannot recommend or will not use again due to poor service.
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