I had a terrible experience with Trustly. I made a payment through their system and the money was deducted from my bank account, but the seller never received it. This has left my order stuck in limbo.What makes things worse is their complete lack of customer service. There is no phone number to call, and I have been waiting for over two days without any reply to my emails. For a financial service that handles people’s money, this level of support is unacceptable.Trustly needs to improve both the reliability of their payment system and the speed of their customer support. Right now, I cannot recommend using Trustly for any important transactions.
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Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more
