trustly.com

2.8
2.8 Based on 201 reviews

Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment i...

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Wilmon Kelly
Trustly and Unibet: Not reliable for deposits

I have 4 failed deposits during last weeks to Unibet via Trustly, that were deducted from my bank account and not reflected in my Unibet account. They were not reimbursed back in my bank account neither.The details of the 4 deposits as follow:June 5th -1000eurosJune 5th -1000eurosJuly 1st -1000eurosAugust1st -1400eurosAfter attaching a PDF bank statement as a proof of deposits, the money was not transferred back to my bank account.After 2 months, both Unibet and Trustly are not able to give me back my money. They are not trusted partners and I won’t operate with them n the future. Please stay away from them. They are protecting their cash position with your money.REPLY TO TRUSTLY:I appreciate your agility replying my post, but I would appreciate even more you give me back my 4.4K. If you dig in your files and email threads you will easily find my case (assuming you are taking things seriously). Please reimburse the money you owe me and stop these pre-designed answers.

1
Date of experience: Jun 05, 2025

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Business Details

  • Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more

  • email https://www.trustly.com/support
  • language https://www.trustly.com/support

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