Yesterday, 07/21/2025, when I was in the process of purchasing the flight ticket through Trustly for the EDreams agency, the money left my account, but they never sent me confirmation of the ticket purchase. I have proof that it fell into the Trustly account number and I have filled out a form for this case to receive a refund, and I still have not received a response from anyone.
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Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more
