I have booked a ticket through Flightnetwork using Trustly payment method. The money was deducted and was held in Trustly. No body knows where the money is.I am trying to get in touch with Trustly to get a refund as we cant book another ticket due to the money been deducted. I sent a proof of payment and ownership of the account as requested by Trustly. Yet no action was taken yet.The answer is very slow through email. No phone number is available for Trustly
Claim your business profile now and gain access to all features and respond to customer reviews.
Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more
