Trustly transferred a large amount from my account which is not received by the merchant nor reimbursed. The contact center has not replied to any of my questions ever since Monday December 1st. This is not the behavior of a professional organisation. My preference would be to have contact to find a solution that will reimburse my payment asap.
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Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more
