Avoid this company like the plague. Trutravel never purchased round trip tickets on our behalf. No problem with outbound flight. Return trip tickets were not purchased by Trutravel until the night before our departure. Unbeknownst to us the return tickets were cancelled by airline because of problems with Trutravel's form of payment. Trutravel waited 17 hours before informing us that the return ticket had been cancelled. We were 20 minutes from boarding the flight we were originally booked to fly on. Trutravel sent boarding passes for a return flight on another airline that was already boarding in another terminal which was impossible to get to before the flight was scheduled to depart. We ended having to buy another ticket at our expense to complete our trip. Trutravel has not made this right and ghosted our last communications. In all of our travels we never had an experience like this. We are left with the feeling that Trutravel is either incompetent or they are simply a scam.
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