I last updated my original review for this company on 1/9. I had contacted the Better Business Bureau concerning Torqueball not responding to my request for an RMA# and return address. BBB made several attempts on my behalf and Torqueball did not respond to them either. In the meantime I had also disputed my charge to Paypal and finally after several back and forths between dba Pure Commerce thru Paypal, I was given a return address and promised a full refund when I provided proof of delivery to that address. Apparently I was given a fake address for the return and the post office there processed it as Addressee Unknown and it was returned to me. That was nearly $20 in postage wasted on top of the price of the two Torqueballs! When I provided proof of delivery back to me, Paypal refunded my original purchase price of the Torqueballs on February 23rd. This whole process started for me when I ordered these for Christmas presents and wanted to cancel my order long before they shipped as I knew at that point I wouldn't receive them in time.
This fraudulent company is now involving the US postal system in their scam. Doesn't sound legal to me and I hope enough people complain and followup to end this.
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