This is a scam. The product is not as described and the "easy returns" and "100% guarantee" are simply lies. I attempted to work with them on a return/refund for over a week and they kept emailing, "I have forwarded your issue to my relevant team" and no one ever responded. After several more emails, Elizabeth a customer support specialist (right) finally stated, "We are offering you 10% of your total amount and you will keep the product yourself." I finally had to file a fraud charge with my credit card company. SCAM - buyer beware!
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