I signed up and received two deliveries, but I cancelled my subscription in November and received a confirmation email. However, the week of December 21st, I got notifications that my payment was confirmed and my product was on its way. After several emails regarding the charges and shipped product, I was informed that they couldn't reverse the charge, despite my cancellation confirmation. This experience raises doubts about the legitimacy of the company, and their handling of the situation feels unprofessional.
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