DECEPTIVE BUSINESS PRACTICES! SCAM! This company does not stand by their policies nor their products. First, the device is useless, a complete ripoff, and nothing like advertised. Furthermore, it not only does NOT work, but when I took it to my dermatologist to examine, he said it was a fake light and not even a real laser capable of doing what is advertised. Additionally, it is made in China and likely operated by a sophisticated overseas scam organization designed to take people’s money. Second, the company’s website says a person can cancel their order at any time, even before the item is shipped, and that the person may also return the item for a refund within a certain amount of time, no questions asked. These are both NOT TRUE, as this company ignored me on both accounts, despite my repeated written requests. This company is engaging in false advertising and deceptive business practices. When I tried to cancel the item, it was sent (and my card charged) anyway, despite their listed cancellation policy. After I received the laser and tried it, since I now had it, I realized it was a worthless piece of equipment and a complete scam, especially after my doctor confirmed this, but when I tried to return it a week after I got it, I received zero response from TryNood. The company has non-existent customer service, so my guess is that my doctor is correct and that this company is being run by a sophisticated overseas ring of deceptive individuals who are engaging in false advertising and deceptive business practices in order to scam people out of their money. Do not fall for this product or this company’s advertising!! I had to file a claim with Paypal to get my money back. I also will be filing a report with the BBB but wanted to also warn the general public about this company. Avoid at all costs and do not believe their false advertising nor what they state on the website since they do not honor any of it. The device is a scam, their policies are a scam, and this company is a complete and total scam! That is most obvious by their many unhappy customers. Companies who are not out to illegally take people’s money want happy customers. Scam companies do not.
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