I needed my controller replaced due to an E8 error code. I emailed support and they provided instructions to trouble shoot but that didn’t help and they sent a replacement controller right away. On a second occasion, the locking hinge on the button panel broke possibly because of over tightening, but what ever the case, I emailed support and I had a fedex tracking number that same night. I really appreciate the level of customer service that you have provided.
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