tugo.com

4.1
4.1 Based on 86 reviews

Canadian-owned and operated for over 60 years, TuGo specializes in products & services that support travellers’ health, wellness and safety across Canada and around the globe.  As one of Canada’s top travel insurance providers, TuGo offers 24/7 in-house e...

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Anjali Mudaliar
Slow process and no update yet

I paid $582 to tugo for my mother's travel insurance which should have covered everything with 0 deductible. I had to take her to ER visit for an insect bite she had that led to inflammation and I have had an open claim of $794 since then for her Er visit. It's been 4 months now and this claim is still going on. I would have to go and pay hospital because they will send it to collection agency going forward. I have no clue when I would get my money back. They say 8 more weeks for a decision now!

1
Date of experience: Nov 11, 2025

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Business Details

  • Canadian-owned and operated for over 60 years, TuGo specializes in products & services that support travellers’ health, wellness and safety across Canada and around the globe.  As one of Canada’s top travel insurance providers, TuGo offers 24/7 in-house emergency travel medical assistance, with support in 27 languages.

  • email info@tugo.com
  • call 18559298846
  • language https://tugo.com

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