It's a scam!I have been purchasing travel medical insurance for many years. Switched to tugo because it's a BC based co. and thought it's easier to deal with.Had a minor instance during my last trip back in April this year. Submitted my claim of $2,000+ right after my trip. Just received notification from tugo fater 5 months, saying that I didn't answer my questions truthfully and accurately, so my deductible is now $15,000. Needless to say, my claim is invalid. When I first signed up for the policy, I answered every single question which was much longer than all others I experienced, to the best of my knowledge truthfully and accurately. Always kept my medical condition and prescription up to date. So, I have absolutely no idea how and when I became a liar. I wouldn't even bother to persuade any further.Just need to air my grievances.
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Canadian-owned and operated for over 60 years, TuGo specializes in products & services that support travellers’ health, wellness and safety across Canada and around the globe. As one of Canada’s top travel insurance providers, TuGo offers 24/7 in-house emergency travel medical assistance, with support in 27 languages.
