We booked 9 nights at TUI Magic Life Fuerteventura, but the experience fell far below expectations. The main swimming pool — a key feature in the hotel's photos — was closed for renovation during our entire stay. This was only vaguely mentioned in the booking confirmation and never clearly communicated in advance.The hotel is in poor condition: outdated facilities, doors that don’t close properly, and brown hot water due to heating issues. It's also not family-friendly — beach access is unsuitable for kids, and the kids’ club is very basic.On the positive side, the location is nice, and the restaurant and cleaning staff were kind and hardworking. Sadly, this wasn’t enough to make up for the overall experience.This was my third time booking a trip with TUI, and it will be the last. I won’t be using them again and cannot recommend them.
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