I will never book or fly with TUI again. We had a 26 hour delay on our way back from Egypt. This resulted in us having to pay for a hotel and transport on the day off, as we were arriving in the middle of the night and no trains were going back to our city this early in the morning. Now TUI refuses to pay compensation, as they say the delay was due to weather conditions. We all know that the plane to Egypt was only 3 hours delayed, but the pilot was over his hours and not able to fly back until the next day. Otherwise it would have been more than possible to get us back with a short delay.
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