Booked a Tui flight over a week ago, due to fly in 16 days and they cancelled the flights today. Why did they take bookings for a flight that isn't going to operate!!I am in Spain and need to get back to the UK and they haven't even offered to sort out a new flight for us to get home (3 Adults + 2 year old toddler). I am now having to try and sort this out myself & the flights on the same day are now really expensive.I thought when they cancelled they were meant to try and get you back home by finding an alternative flight even if it is with another airline (NO MENTION OF THAT IN THE CANCELLATION EMAIL ! )NEVER AGAIN WOULD I USE TUI
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