tui.com

2.5
2.5 Based on 100 reviews

...

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This company is ridiculous

This company is ridiculous. They had more than two hours of delay fin a flight that was initially planned to leave at 22:05 local time and ultimately left at 00:10 the next day. This would signal a change of time of arrival from 00:25 local time to 02:30 which would completely destroy sleeping pattern etc. The company did NOTHING to compensate for this inconvenience., even though I said that I had a medical issue and asked for a change of ticket for another day. The excuse: we cannot change the flight les than 4 days before the departure. Such a lame excuse. Ridiculous company

1
Date of experience: May 17, 2024

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