TUI is incapable of issuing a company invoice (i.e. putting a VAT number and a company name on the invoice). Their customer service processes are so stunted, as they make you contact various departments over email and telephone, only for said departments to send you back to the initial customer service.Being unable to accomodate such a simple request is plain disrespectful to the customer's time and money. I will not be using TUI's services anymore and I would advise anyone with similar expectations to seriously reconsider booking trips through this agent.
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