What a horrible service from TUI ! Trying to get support from customer service while on holiday for the last 3 days and being fed promises that someone will call me back to help while nobody does. For 3500 euro they sold a package to the beach where you cannot swim , with rocks and sewage getting in the water, hotel rooms having such poor locks that raccoons forded the locks twice in three days, we had to move rooms multiple times and tui just doesn’t care and doesn’t even bother at all to help. They just take your money and don’t care if you enjoy your holiday or not.
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