Horrible flights! I am writing this review now from Cancún on 29th of May, 2025. Our flight to Amsterdam was on 27th of May but it was cancelled, they put us in a hotel near the airport for 2 days. Then today they took us to airport back at 12:00 in the afternoon for our rescheduled flight at 15:55, then we had 2 hours delay more and at 17:00 at the airport they cancelled the flight again!! They took us back to hotel and we don’t know when is the next flight to Amsterdam. Basically Tui has such a poor planning for their flights and couldn’t take its passengers back home safely in 3 days! Never ever use this company for any booking, horrible!!
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