I booked a flight with Tui nl. In the booking, I made a typo in the date of birth using 31 instead of 30. Tui bl refuse to change the date. Tui in the UK and Tui in Germany both say that its fine to chamge the date.Not only that but Tui nl customer service operator lied constantly about the reasons that she could not change it. She refused to allow me to speak to her manager, refused to give me info to make a complaint about her and has left hs with a 160 euros ticket that may be refused at check in.Useless, incompetant, dishonestDon’t use them
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