We had flight to Jamaica with transfer - AMS- punta cana (dominicana) - montego bay ( Jamaica). When we got to the Dominican Republic we had to get out of the plane and set up in a queue to re-enter the plane. The queue was awfully hot and my mother felt bad. She was weak and she fainted. Someone from the service took her somewhere where they gave her a drip. It took maybe 20 minutes, but the plane did not wait for us and stayed at the Dominican. We are now at the Dominican Republic forced to pay for a hotel that does not suit us. No one wants help and no information. The woman with TUI is unhappy and unhelpful. If the matter is not explained to the maximum of Monday the case will be reported to the TV.
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