We arrived today from Cancun to Amsterdam and it was a flight from hell for me. For medical issues we booked a seat at the passage for me and me friend in the middle. It worked great from Amsterdam to Cancun. Yesterday we bordered the plane and suddenly the plane wasn’t 3-3-3 seats, but 2-4-2. And we were it the middle of the four, no one from us had the passage seat. Tui changed the plane and suddenly we weren’t flying with Tui but with Wamos. We spoke to a stewardes, she was supossed to look for seats for us. But unfortunately, she didn‘t come back to us. In front of us was a family of 3 adult people, they pushed their seats to the back, so they were in our knees. We asked them to move them, they didn‘t. So they had a nice flight with a lot of space and we were trapped for 10 hours. They didn’t even pushed them back up, when we got our meals. It was a nightmare. Next time I will fly from Germany again. The pilot was great, wonderful start and landing.
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