Not even one star worth. We clicked booking fly and drive to Spain by curiosity then we wanted to cancel right after that, but Tui won’t do that and said if we don’t pay now we get penalty. What a hooliganism! Once we researched the itinerary so it turned out that they charged twice as much as in total would cost. All the hotels they booked for us are far outside of the city, and the hotels are 3 stars standards instead of four stars as their titles indicates. The hotel price is average of €35. Ridiculous price because we paid almost €2000 for one week for hotel flight and car. Hotel is budget hotel, airline is budget airline and car hire is not at the airport. it is bloody shameless as they either don’t pick up the phone or they just say it is not fixable, it is our fout to click booking so they want us to suffer from this. We didn’t stay at any of their low rating hotels as we have booked hotels in the city at our own costs. Also the car hiring is not at the airport so we had to wait like 30 min before we were picked up by shuttle bus to the car. Also, god knows what they did with Transavia tickets because it does not give miles and xp. Never never never again with TUI!
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