tui.nl

1.8
1.8 Based on 115 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
CrazyPowa59
Worst Airline ever

What an awful experience.I was with my two children and one of their friends in the Canary Islands. Last day we went to the airport only to learn the flight was delayed. But a TUI employee told me the flight would take place tomorrow, which was not an option for me, because I had a flight next day to Istanbul. So I bought 4 tickets with Vueling over Barcelona back to Amsterdam. We had to spend the night in Barcelona Airport. Spent an extra €1000+ for the tickets.Then, when trying to get some compensation back, TUI said I didn't show up for the flight. And just for the sake of saving their behind they call it a delay. A flight that takes place next day is not a delay. You can fool your children maybe.I used to own an IATA travel agency and sold tickets of all the airlines. So when I say TUI is the worst I speak from experience. Pay double and fly with another airline.My next step will be knocking on their door. It will be fun.

1
Date of experience: Apr 17, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More