turkishsouq.com

Counterfeit items

TURKISHOUQ.COM SELLS FAKES, NOT THE REAL DEALI've placed four separate orders with TurkishSouq.com, and every single time, I got fake products. They advertise real stuff, but they send you cheap knock-offs.Here's a breakdown of what happened:HERMES AMBRE NARGUILE: The box looked right, but the bottle inside was a completely different Hermes perfume ("Rose Ikebana") with a wrong, fake smell. They deliberately swapped it out!PARFUMS DE MARLY DARCY: This was clearly fake. The box didn't have the stripes it should, the bottle felt cheap, flimsy, and had rough edges. The tassel was badly made and falling apart, and even the writing on the label looked off.GUERLAIN ROSE CHERIE: The packaging was terrible. Thin, flimsy cardboard, no velvet inside like it should have, and all the parts inside were crudely put together. The size was wrong too.XERJOFF ELLE ANNIVERSARY: This bottle was supposed to have a special NFC tag to prove it's real, but it didn't work when I checked. Plus, the box should have been embossed leather, but it was just cheap cardboard trying to look like the real thing.THEIR "REFUND" PROCESS IS A SCAMWhen I showed them all the proof that their products were fake, TurkishSouq.com refused to give me a straightforward refund. Instead, they hit me with a ridiculous process that traps you:YOU PAY TO SHIP IT BACK: They don't give you a free return label. I had to pay for expensive international shipping all the way back to Turkey.YOU HAVE TO SEND THE FAKE PRODUCT BACK: So, not only are you out the money for the item, but you have to send the physical product back to them.THEY "CHECK" IF IT'S REAL: Their own team, the ones selling the fakes, are the only ones who decide if the product is actually fake.THEY MIGHT GIVE YOU A REFUND: Your refund depends entirely on their decision.Think about it: You're paying for a product, then paying again to send back what you believe is a fake. You give up both your money (which they still have) and the product itself. And the company accused of selling fakes gets to be the sole judge of whether it's fake. That's a huge conflict of interest! It basically lets them keep your money, get their fake product back, and avoid any responsibility. It's a total scam.THIS ISN'T JUST ME – IT'S A HUGE PROBLEMIf you think this is just a one-off complaint, you're wrong. This is a widespread issue. There are hundreds of stories just like mine, go on reddit you'll find the link to a spreadsheet with all the reviews from customers who went through the same thing I did.DON'T FALL FOR IT!Seriously, do yourself a favor and stay away from TurkishSouq.com. Before you buy anything from them, do your homework. Look up "TurkishSouq reviews" or "Is Turkish Souq Legit" online. You'll find tons of negative feedback on Trustpilot, Quora, and Reddit, all saying the same thing: they sell fakes.I wish I had checked these reviews before I ordered. I've had to dispute the charges with my bank, hoping to get my money back. Don't make the same mistake I did.

Date of experience: Jun 13, 2025