From the moment we received the mattress, I had serious concerns about its comfort and support. The ends noticeably sag, and when lying on the mattress it does not cradle the body as expected. The head area feels unusually high, the center feels saggy and unsupportive—particularly through the mid to lower back—and the foot area feels oddly elevated. In addition, the edge support is extremely poor. Sitting or lying anywhere near the edge makes it feel as though I will roll off, which forces me to stay rigidly in the center of the bed and prevents full use of what should be a king-size sleeping surface.What is most concerning is that these issues were present from the very first day. I am 5’1” and 110 lbs, so the sagging in the center is especially troubling and does not make sense given my weight. After just one night on this mattress, both my husband and I woke up with back pain. I have not had back issues in over 10 years, and after sleeping on this mattress I was in significant pain.I wanted to return the mattress immediately, but my husband encouraged us to continue using it due to your trial requirements, hoping the issues would resolve over time. Unfortunately, they have not. In fact, the situation has worsened. I now dread waking up in the morning due to back pain, and I dread sitting on the edge of the bed just to put on my socks because the sagging edges make me feel unstable. The stupidity is they encourage you to trial it for three months and at that point you cant even figure out how to return such a heavy piece. So then you are stuck. If you make the mistake of buying this and its awful, and it will be AWFUL please return it immediately.We regret purchasing this mattress sight unseen. While we have successfully purchased mattresses online in the past, this experience has been entirely different. We still own our previous mattress, which is approximately 15 years old, and it feels far more supportive and stable. We upgraded to a king size, which is the sole reason we purchased this mattress, yet we now find ourselves competing to sleep in the guest bedroom because the old mattress provides support and does not cause pain. DO NOT PURCHASE TURMERRY!
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