turmerry.com

3.3
3.3 Based on 21 reviews

Turmerry.com Is The Best Luxury Source for 100% Natural Latex Mattress Toppers, 100% GOTS Certified Organic Cotton Mattress Protector Covers, Duvet Covers, Bed Sheet Sets, Herringbone Throws, Striped Herringbone Chenille Blankets, Kapok Pillows, Sobaka......

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Jesse L
Bad experience with products and Customer support

When I first made my order I waited a week before emailing in to see when the Pillow I ordered would ship. I got the pillow and absolutely hate it. It is a shredded foam pillow and it is hard as a brick. I submitted the form for a return and found that the 120 day return policy is nothing like the rest of the industry. They will only all a return of something that is not used. When you submit the form it says they will give store credit for the donation of the pillow. I submitted the form and not it just sits in submitted. It has to wait till it says approved before they even tell you the expectations for the donation. I emailed in as a follow up and have received no response. Not even one that the email was received. The customer service is a joke. While I might be stuck with store credit, I debate if I should even give them another chance and use the store credit.

1
Date of experience: Oct 02, 2025

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Business Details

  • Turmerry.com Is The Best Luxury Source for 100% Natural Latex Mattress Toppers, 100% GOTS Certified Organic Cotton Mattress Protector Covers, Duvet Covers, Bed Sheet Sets, Herringbone Throws, Striped Herringbone Chenille Blankets, Kapok Pillows, Sobaka...

  • language https://www.turmerry.com

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