Just ordered for delivery food from the Norwich branch .I ordered mac and cheese sides and Ackee & Saltfish Rolls also a Shack Stack Burger. I can't belive the rubbish that has been sent .Firstly the mac and cheese is as bland as anything you can not taste any cheese and it just tastes of pasta with a awful bland wet sauce .the Ackee and saltfish roll was gross smelt like vomit the roti was rock hard and the filling was so unbearable with salt you just could not eat it .I know it's salt fish but it's obvious they never prepared the salt fish correctly by skipping corners by the removal of the salt as its a long process to get the right balance and desired result. Now for the burger and fries .the fries where over seasoned and also lambasted with a tone of salt.The burger bun was soggy and bacon on was pre cooked pre packed rubbish. That didn't even touch a grill as you could see it had no colour on it ,The burger had been what I can only either pressume are pre cooked burgers and reheated in microwave .the reason why I know this is because I have been a chef for over 30 years and when you put a burger in microwave that has been precooked it will dry up all the moisture in the burger making it go hard .Putting it on a grill it will distribute the heat evenly sealing in remaining moisture and it won't go hard as a hockey puck .like this one was .If these people are unhappy in their jobs and are that lazy to do their jobs properly then leave so others can take their position. And give better quality good .It was absolutely vile worse food I have had in a long time .and I have had some dodgy food this is the worse
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Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!
