It feels like the bar has taken over, and the kitchen's been left behind at Turtle Bay.We visited the York branch today and were really disappointed. The menu has clearly been cut back, and what’s served feels like the bare minimum: small bowls of reheated, pre-prepped food with overly rich, basic sauces, and sides like bland rice and peas or chips. I had to ask for a proper-sized bowl just to combine my meal. The wings were large and arrived suspiciously fast—tasty sauce, but nothing felt marinated or made with care. It all felt like a Caribbean-themed fast food chain—Jamaican McDonald's at best.No garnishes, no fresh slaw, no sign of anything cooked with real passion or attention. The magic Turtle Bay once had just isn’t there anymore.Menus across locations seem to have followed suit—Manchester’s is the same. The focus has clearly shifted to drinks and atmosphere, and the food has become an afterthought.My girlfriend couldn’t eat her meal—it was far spicier than described and upset her stomach. While our server apologised, no refund was offered. We regret not pushing for one.Even with a Unidays discount, the whole thing felt overpriced. We've happily paid more for great meals elsewhere, but this just felt like a cost-cutting exercise hiding behind a once-loved brand.The service was friendly, and the vibe was lively, especially for those there to drink. But sadly, we’ll be deleting the app and won’t return.It’s a real shame—rising costs seem to have gutted the food offering, and Turtle Bay appears to be coasting on its reputation, not its cooking. I hope things can improve.
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Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!
