turtlebay.co.uk

3.3
3.3 Based on 121 reviews

Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!...

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Mrs Sandoe
Turtle Bay

Turtle Bay, Oxford. Our waitress was lovely but I have to say that both myself & my friends were very disappointed on how downhill the food has gone with both quality and quantity. It seems the portion sizes have got smaller despite the menu saying they are bigger plates & we were really disappointed that the menu has changed which is not for the better. Where has the Mac & Cheese dish gone which was one of my personal favourites, the jerk corn on the cob as well as Jerk Halloumi & Kingston Fried Chicken? I ended up having a jerk chicken breast which to me had a vinegar taste to it with the Mo'bay Mac, your menu states this is creamy & cheesy with melted cheese, what was served to me was dry and tasteless, could not taste the cheese at all & it certainly wasn't creamy, did not enjoy my food at all. My friend who is Vegan had hardly any choice to choose from & yet it was her that introduced me to the Turtle Bay chain of restaurants due to the choice she had, the rice and peas that she had was nothing more than microwave packet rice again with no taste, it did not have coconut milk, fresh thyme or scotch bonnet as your menu describes. Don't know why on earth you have changed the menu, the food is what used to make the place so inviting and why so many people returned. Everytime I went into one of your venues the place was heaving with people, however, on my recent visit there was only 3-4 tables of people including ours, now I know why! It goes back to the saying if it isn't broken don't fix it, which means that one should not attempt to change, correct, or improve something that is already working correctly. I can't see myself returning not unless the menu goes back to how it used to be, this goes for my friends as well. I'm so disappointed as this used to be one of my favourite places to visit, no matter what town.

2
Date of experience: Sep 21, 2025

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Business Details

  • Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!

  • language https://www.turtlebay.co.uk

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