The tutor we had was fantastic. However, reaching out to customer service to resolve issues with class scheduling and vacation postponements was incredibly frustrating. I ended up paying for a class that never happened. I attempted to reschedule more than a week before the vacation, but despite multiple emails, I still felt uneasy about the process. Communicating through text lacks the clarity of a phone conversation. Plus, if they take your payment and you need to reschedule, they just apply that amount to a future class, leading to a chaotic billing situation for the customer.
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Dojo Tutor goes the extra mile to find the perfect tutor for your child’s specific needs. We match kids 1-to-1 with expert tutors in reading, math, writing, science, and Spanish. We provide customized learning experiences that boost their grades and confidence.
