I had bought a used TW Steel watch on Ebay with the understanding it was working. It was not. I reached out to TW Steel to inquire about repairs. I worked with Jan de Vries, who was OUTSTANDING! I was sent a call tag and once they received it they quoted the repairs. Once I approved the repairs it was a quick turnaround and I received my watch I brand new condition. I am beyond satisfied with my experience and have found a new watch brand for life.
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tw Steel is a Dutch watchmaker known for its large oversized watches and chronographs.