Awful day out! Where are all the animals?! We were looking forward to a family day out after myself and my husband having an extremely busy week running events and we were very disappointed - even our 6 year old said before we made any comment about how bad it was. We also pre booked the feed the lorikeets at 2:30pm - when we arrived there was a queue and people paying to go in. When we came to the desk we were told it’s been busy and the lorikeets may be too full to eat! We went through anyway as naturally the children were excited. The keeper inside said they were only letting pre booked in which was a clear lie as we just watched families pay to come in. Why let people come through who haven’t pre booked? Just work on pre booked basis. There were over 70 people in there so no wonder the Lorikeets didn’t want to eat any more! Taking money for nothing and highly unfair on those who had pre booked. The enclosures themselves seemed very small and un kept. Our 13 year old said we see more animals at our family farm. The snake house has 1 snake out of the 2 enclosures there. Activities around the gruffalo trail were broken and not working. For a day out that has code over £80 for a family of 4 - it was extremely disappointing and we would not recommend going to anyone. There are far better zoos such as Cotswold wildlife park, longleat and West Midlands safari. Do not waste your money here. Very sad.
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