I sent an email with my issue and received a response from Mary in customer service the same day. She is fantasic, from the first contact until resolved it was a total of 5 days including the weekend. If I had of given the documents earlier it would've been resolved even quicker. Tyroola are a fantastic company to deal with and will be happy to continue using them for my tyres. Fast and very efficient. Also my suggestion is pay the extra $20.00 to have the tyre protection for 12 months. It really is worth it considering the state of the roads in Melbourne.
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