tyroola.com.au

4.5
4.5 Based on 100 reviews

...

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David
BUY AT OWN RISK NO WARRANTY ON FAULTY…

BUY AT OWN RISK NO WARRANTY ON FAULTY SUPPLIED TYRES.Found tyre provided to be faulty but Tyroola won’t warranty item.Provided all requested evidence. Also provided photo evidence showing new tyres fitted to vehicle within days of purchase, these photos also show the fault.Then they tell you if you bought extra cover, on top of an already provided warranty that includes faulty tyres, they would have honoured the faulty tyre claim but they now claim it’s my fault. Changing the warranty approval goalpost at their discretion on a clearly faulty and Cleary dangerous tyre supplied by them with a warranty that is not honoured but still within period Faulty unsafe product supplied with no correction of the issue by supplier apart from blame on meEvidence showing photo that fault can be clearly seen in has been supplied and also supplied data to prove time and date of photo evidence, to wich told that now dosent matter i minipulated it Are they for real??I am also qualified mechanic and have spent years as a tyre fitter, I know what I’m talking about and what I’m looking at CLAIMS BY TYROOLA SAYING I HAVE NOT PROVIDED EVIDENCE OF FAULT ARE INCORRECTFLAGGED CLAIM AS NOT HONOURABLE I THEN PROVIDED FURTHER INFORMATION THEY SAID NEEDED TO WATRANT, THEN AGAIN TOLD THAT NO SORRY THAT DOSENT MATTER NOW EITHER HAS TAKEN 2 WHOLE DAYS OF MY TIME TALKING AND PROVIDING REQUESTED EVIDENCE BUT THEN STILL REFUSING AFTER EVIDENCE BEING PROVIDED, BEING CYNICAL SAYING I HAVE DAMAGED IT MYSELFSAYING I TOOK TO LONG (while still in warranty period right now) to request the claim My father died within days of buying the vehicle the tyres are fitted to, it has done less than 1000 km with those tyresI have had my hands full and have now been told by them the timeframe is not fast enough, yet still in warranty, go figure 13 years PROFESSIONALLY operating as a cert 3 automotive trade certification qualification and 2 years as a tyre fitter I know what I’m talking about TYROOLA TAKE NO RESPONSIBILITY ON FAULTY TYRES SUPPLIED ANDDO NOTHING BUT GIVE YOU A RUN AROUND AND SPECULATE YOU ARE BEING DISHONEST BUYER BEWARE

1
Date of experience: Sep 19, 2025

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