If I could leave a minus star review I would. We booked a stay with this company through Airbnb At first it was we was happy. But after a 6 hour drive and walking in to a house and ready for bed. the bed was half broken. When we messaged at 10 o’clock we didn’t expect a response but to our surprise, we got a friendly response saying they would come round the next day and fix it while we was out… if only that was true. Or maybe they just couldn’t be bothered. Lazy, unprofessional and just not bothered about customer care.But it’s okay as long you don’t ask them to help you they won’t leave you a bad review 😂Don’t stay with this company and or at least don’t complain about something. God forbid they have to get up and do something.
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Tŷ SA provides serviced accommodation management services to landlords and property investors across Wales and England.
We act as a managing agent on behalf of individual property owners and do not sell accommodation directly to guests.
Guests book stays via third-party platforms or directly with the property owner.
This Trustpilot profile is intended for landlords and investors reviewing our property management services.See more
