Don’t trust this company. We booked to stay at Riverside in Cardiff for my husband’s birthday. The apartment had only one window in the living room and it opened onto smelly dustbins. It was very hot when we stayed. There is no window in the bedroom and it was extremely stuffy. As we have breathing problems without fresh air we were unable to stay here. The agent offered no help and refused to return our money. The apartment was not fit to stay in and we had to book alternative accommodation. We called the agent three times, each time they promised to return our call with a resolve and they simply didn’t return the call. The agent cannot be trusted. The photos of the accommodation also had the colour boosted on the photos to make it more attractive. They really can’t be trusted. Beware.
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Tŷ SA provides serviced accommodation management services to landlords and property investors across Wales and England.
We act as a managing agent on behalf of individual property owners and do not sell accommodation directly to guests.
Guests book stays via third-party platforms or directly with the property owner.
This Trustpilot profile is intended for landlords and investors reviewing our property management services.See more
