I am writing to report a permanent Transfer Market ban on my account that occurred today, April 15th. I used your Comfort Trade service for my transaction on March 29th, meaning I provided my full account credentials and your team performed the entire transfer.
I must emphasize: U7BUY is the only service I have ever used. Since your team had full control of my account during the Comfort Trade process, you are directly responsible for the security breach that led to this permanent ban. I followed all your safety instructions and trusted your 'safest method' guarantee.
Even though the 7-day period has passed, the ban today is a direct consequence of the detection of your team's actions on my account. As an exclusive customer who handed over my login details to you, I expect full accountability for the loss of my account’s market access.
I am requesting an immediate resolution, either through a refund or significant store credit to compensate for the damage. If I do not receive a professional response, I will proceed with a chargeback through my payment provider and post a detailed warning about your Comfort Trade safety on Trustpilot and social media.
Order Number: u7buy2038329766994124803
Method: Comfort Trade
Ban Date: April 15th
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