I had one of the worst banking experiences with UBL. For over one month, I kept facing issues with my account, and despite contacting their branch, help center, and email support, I was given different responses every time with no clear solution.I was continuously asked to wait, but no one took responsibility. This delay caused serious disruption to my work, as I rely on my account for freelance payments. Because of this, I lost work opportunities and faced financial impact.What is even more disappointing is that after making me wait for an entire month, instead of resolving my issue, I received an email stating that my account has been closed without any proper explanation.Is this the level of customer support? A customer keeps following up for a month, and in return gets no solution—only account closure.This experience has completely damaged my trust in UBL. I would not recommend this bank to anyone who depends on reliable financial services.
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