Extremely disappointed with UBL Digital I faced a transaction issue on 28 July 2025, contacted UBL helpline, and was misled by two different representatives who assured refund. Later, the bank completely ignored their promise to investigate call recordings and closed my complaint in a few hours without proper investigation. Serious security risk: payment was processed without entering OTP. Due to this experience, I’m closing my account next week. Highly disappointed. I’ve escalated this to State Bank and SECP for fair resolution.
Claim your business profile now and gain access to all features and respond to customer reviews.
